Privacy Policy & GDPR

Introduction & Who We Are

Welcome to rausr. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

rausr is the data controller responsible for your personal data. If you have any questions about this policy or our data practices, please contact us using the details below.

Data Controller & Contact

The data controller responsible for your personal data is:

rausr
Phone: +421 910 160 251
Email: hello@rausr.com

If you have any questions or concerns regarding your personal data or this Privacy Policy, please contact us using the above details.

What Personal Data We Collect

We may collect and process the following personal data about you:

Contact information such as your name, email address, phone number
Information you provide through contact forms or messages
Usage data including IP address, browser type, and pages visited
Cookies and tracking data from your interactions with our website

How We Use Your Personal Data

We use your personal data to:

Respond to your inquiries and provide customer support
Improve our website and services
Send you marketing communications if you have opted in
Comply with legal obligations

Lawful Bases for Processing

Our processing of your personal data is based on one or more of the following lawful bases under the GDPR:

Consent: Where you have given clear, informed consent to process your data for specific purposes, such as marketing communications or cookies beyond strictly necessary ones.
Contractual Necessity: When processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
Legal Obligation: To comply with a legal or regulatory obligation to which we are subject.
Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided your rights and freedoms are not overridden. This includes improving our services, website security, and communications.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to deliver personalized content and advertising. Cookies are categorized as follows:

Strictly Necessary Cookies: Essential for the operation of the website and cannot be disabled.
Performance Cookies: Collect information about how visitors use the site to improve performance and user experience (e.g., Google Analytics).
Functional Cookies: Enable enhanced functionality and personalization.
Advertising/Targeting Cookies: Used to deliver relevant ads and measure the effectiveness of advertising campaigns (e.g., Google Ads).

You have control over the use of cookies through your browser settings and can opt-out of non-essential cookies via our cookie consent management tool. You may also use third-party opt-out tools provided by advertising partners such as Google.

Google Analytics

We use Google Analytics to collect information about how visitors use our site. This data helps us analyze traffic and improve user experience. Google Analytics collects data such as IP address and browsing behavior, which is anonymized where possible.

Google Ads

We use Google Ads to deliver relevant advertising. Cookies help us measure the effectiveness of our campaigns and may involve profiling based on your browsing behavior.

Automated Decision-Making / Profiling

We do not use automated decision-making processes that have legal or similarly significant effects on you. However, some advertising partners may use profiling technologies to deliver personalized ads based on your browsing behavior. You can manage your preferences and opt-out through cookie settings and third-party tools.

Contact Forms

When you submit a contact form on our website, we collect the information you provide to respond to your inquiry. This data is stored securely and used solely for communication purposes.

Third-Party Services

We use third-party services such as Zapier to automate workflows and improve our services. These providers may process your data on our behalf but are contractually obligated to protect your information and use it only for specified purposes.

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business, subject to confidentiality agreements.

International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your privacy. This includes the use of Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms to ensure an adequate level of protection.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, alteration, or disclosure. Our security practices are regularly reviewed and updated to maintain high standards of protection.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When data is no longer needed, it is securely deleted or anonymized.

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right of Access: You have the right to request access to the personal data we hold about you and obtain a copy of it.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data when it is no longer necessary for the purposes collected or if you withdraw consent and there is no other legal basis for processing.
Right to Restrict Processing: You can request that we limit how we use your personal data in certain circumstances, such as when you contest its accuracy.
Right to Object: You have the right to object to processing based on legitimate interests or direct marketing, including profiling related to marketing.
Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format and have it transmitted to another controller where technically feasible.
Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided above.

Supervisory Authority

If you are located in the European Union and believe that we have not addressed your concerns satisfactorily, you have the right to contact your local data protection supervisory authority for further assistance.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Phone: +421 910 160 251
Email: hello@rausr.com

Updates to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes indicates your acceptance of the updated policy.

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